Shop - THE SPEED OF TRUST : The One Thing That Changes Everything

For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship from the most personal to the broadest, most indirect interaction and how to establish trust immediately so that you and your organization can forego the time killing, bureaucratic check and balance processes so often deployed in lieu of actual trust.
 
Why trust? The simple, often overlooked fact is this: work gets done with and through people. The Speed Of Trust offers an unprecedented and eminently practical look at exactly how trust functions in every transaction and every relationship—from the most personal to the broadest, most indirect interaction. It specifically demonstrates how to establish trust intentionally so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes that is so often deployed in lieu of actual trust.
 
The title “SPEED” in the book stands for the five key components of trust:
● SPECIFIC: Being specific and clear in your communication builds trust. This involves setting clear expectations and making explicit commitments.
● PRIORITY: Trust is built when people prioritize trustworthiness and consistently demonstrate it through their actions. It emphasizes the importance of making trust a priority.
● EMPATHY: Empathy is about understanding and considering the feelings and perspectives of others. It is a critical component of building trust because it shows that you care about others’ well-being.
● EXPECTATIONS: Trust is often linked to fulfilling expectations. When people trust you, they expect that you will deliver on your promises and meet their expectations.
● DEPENDENCY: Trust grows when individuals or organizations depend on one another and demonstrate reliability and consistency in their action.
 
Throughout the book, Covey provides numerous examples and case studies to illustrate how trust can be either a “tax” or a “dividend” in various situations. He also outlines strategies and principles for individuals and organizations to build and maintain trust. Covey argues that when trust is high, it can lead to increased speed, efficiency, and productivity in both personal and professional relationships.
 
“The SPEED of Trust” is not only a guide to understanding the importance of trust but also a practical resource for individuals and leaders to develop strategies for building and nurturing trust within their teams and organizations. It has been widely regarded as a valuable resource for anyone interested in enhancing trust and collaboration in their personal and professional life.
 
The book also outlines the following key ideas:

◆ Trust as a Foundation: Covey argues that trust is the foundation upon which all successful relationships and organizations are built. When trust is high, communication is more efficient, decisions are made faster, and cooperation is more effective.

◆ The Trust Tax: Lack of trust can be costly, leading to slow decision-making, increased bureaucracy, and wasted time and resources. This is referred to as the “trust tax,” which adds costs and complexity to any endeavor.

◆ The Trust Dividend: Conversely, high trust can lead to a “trust dividend,” where relationships and organizations are more efficient, productive, and adaptable. Trust is seen as a key driver of success and a competitive advantage.

◆ The Four Cores of Credibility: Covey introduces the four cores of credibility as a framework for building trust: integrity, intent, capabilities, and results. These are the essential components of trustworthy individuals and organizations.

◆ The 13 Behaviors of High Trust: The book provides a detailed list of thirteen behaviors that can help individuals and organizations build and maintain trust. These behaviors include talking straight, demonstrating respect, creating transparency, and practicing accountability.
 
Overall, “The SPEED of Trust” provides a practical framework for understanding and cultivating trust in various aspects of life and business. It offers insights and tools to help individuals and organizations enhance their credibility and foster trust in their relationships. The book has been widely embraced by leaders and professionals seeking to improve their leadership and collaboration skills.
 
This 2018 updated edition includes an insightful afterword by the author which explores ten key reasons why trust is more relevant now than ever before—including how trust is the new currency of our world today.

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About The Author :
 
Stephen M. R. Covey is cofounder and CEO of CoveyLink and of the FranklinCovey Global Trust Practice, and the author of the New York Times bestselling book, The Speed of Trust. A sought-after and compelling keynote speaker, author, and advisor on trust, leadership, ethics, culture, and collaboration, Covey speaks to audiences around the world. A Harvard MBA, he is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Covey resides with his wife and children in the shadows of the Rocky Mountains.
 
Rebecca A. Merrill has served in numerous leadership positions in community, education, and women’s organizations. Coauthor of Connections: Quadrant II Time Management, she also assisted Stephen R. Covey on The 7 Habits Highly Effective People.