Fix It: Getting Accountability Right
Roger Connors, Tom SmithBRAND NEW, HARDCOVER
RM28.00
Revealing The Cure To Fix Low Employee Engagement (Personal & Team accountability) In Workplace Once And For All
1 in stock
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Description
★★Based on the landmark, three-year Workplace Accountability Study Involving over 40,000 participants ★★
Fixing accountability is key to fixing
the harmful effects of unclear
results and confused priorities,
which lead to victimization, blame
game dependency, lackluster
performance, and disengagement.
Fix It delivers fresh, data-driven
insights and hundreds of practical
proven practices for addressing
common individual, team, and
organizational issues.
From the world’s leading experts on workplace accountability comes the most comprehensive study on the subject, revealing the cure that could fix low employee engagement in the workplace once and for all.
The hugely popular bestselling authors of The Oz Principle take readers to the next level of experiencing the results of personal and team accountability by revealing the sixteen accountability traits that lie at the heart of success for individuals and organizations.
They also provide practical advice on how to “fix it” and get back on track for turning in the kinds of results that make careers and transform organizations.
One factor, more than any other, causes the problems business leaders fear most.
Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source: a massive decline in employee engagement.
Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it: the secret lies with those who lead and manage our organizations.
To inspire employees to be fully engaged, mentally and emotionally, in their work, leaders must first and foremost fix accountability—in themselves, their teams, and the entire enterprise.
But how?
To answer that question, Roger Connors and Tom Smith—cofounders of Partners In Leadership, the Accountability Training and Culture Change Company, and the authors of the New York Times bestseller The Oz Principle, the definitive bible on workplace accountability—have joined forces with three expert field practitioners.
The resulting book not only presents eye-opening insights drawn from the authors’ three-year, first-of-its-kind Workplace Accountability Study, it also offers 240 proven solutions advanced by 120 successful leaders interviewed exclusively for this book.
In Fix It, the authors present the startling results of their Workplace Accountability Study—conducted over three years, involving more than forty thousand participants from organizations across the globe: the most comprehensive study on workplace accountability ever conducted.
When accountability is not working on the job, in the team or the organization as a whole, everyone is left asking how to fix it.
Using never-before-published research and firsthand stories and practices from more than one hundred respected global executives, Fix It provides a practical and definitive guide that will become the troubleshooting handbook of choice, designed to assist the reader in knowing exactly how to fix it and get real results.
Their combined wisdom can help you solve every conceivable accountability problem, whenever and wherever it pops up.
Since one size does not fit all in today’s challenging business environment, this official sequel to The Oz Principle provides an innovative, self-directed journey into accountability that enables you to tailor solutions to your own unique situation.
Fix It tackles the 16 Accountability Traits consistently found in highly accountable, effective people, teams, and organizations, and it guides you to the ones you need to fix right now.
The 16 Accountability Traits :
▲ SEE IT: Acknowledging reality and seeing things as they really are
1) Obtaining the perspectives of others*
2) Communicating openly and candidly*
3) Asking for and offering feedback*
4) Hearing and saying the hard things to see reality
▲ OWN IT: Connecting past efforts with what we are going to do to achieve what we want
5) Being personally invested
6) Learning from both successes and failures
7) Ensuring my work is aligned with key results
8) Acting on the feedback I (we) receive*
▲ SOLVE IT: Tackling real problems and removing true obstacles on your road to results
9) Constantly asking “What else can I (we) do?”
10) Collaborating across functional boundaries
11) Creatively dealing with obstacles
12) Taking the necessary risks*
▲ DO IT: Taking accountability to make things happen and get things done
13) Doing the things I (we) say I (we) will do
14) Staying “above the line” by not blaming others
15) Tracking progress with proactive and transparent reporting
16) Building an environment of trust
You will design your personally tailored path through the book:
1. In Part 1, you create your Fix It Bucket List by taking the three-minute Fix It Assessment.
2. In Part 2, you spend fifteen minutes reading about the Accountability Trait in question.
3. In Part 3, you explore several tried-and-true solutions that will work for you, your team, or your entire organization.
Fix It is destined to become an indispensable leadership and management resource for resolving any pressing problem in your organization.
Whatever you need, from more accountability and ownership to greater engagement and leadership, this book will help you get the results you need.
Since it was originally published in 1994, The Oz Principle has become the worldwide bible on accountability.
Now Roger Connors and Tom Smith, along with field practitioners Craig Hickman, Tracy Skousen, and Marcus Nicolls, add another important plank in The Oz Principle series.
About the Author
ROGER CONNORS and TOM SMITH are cofounders of Partners In Leadership, the Accountability Training and Culture Change Company, with thousands of clients all over the world. They are the coauthors of the New York Times bestselling books The Oz Principle, How Did That Happen?, Change the Culture, Change the Game, and The Wisdom of Oz.
Joining them is thirty-year veteran writer and practitioner CRAIG HICKMAN, a coauthor of The Oz Principle and a partner at Partners In Leadership.
Also contributing are TRACY SKOUSEN and MARCUS NICOLLS, both senior partners at Partners In Leadership and distinguished practitioners and executive coaches of the Partners In Leadership Accountability Methodology.
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Roger Connors, Tom Smith
BRAND NEW, HARDCOVER
BRAND NEW, HARDCOVER
RM28.00Add to cartQuick View1 in stock